Shipping.
Standard shipping £3.59: via Royal Mail 48 hours tracked (2 working days following dispatch)
Express Shipping £5.99: England via Royal Mail tracked 24, 1-2 working days following dispatch
Scotland & N.Ireland via Royal Mail tracked 24
We strive to ship all orders as quickly as possible, normal dispatch turnaround time is 1-2 business days. Turnaround times may increase around busy times such as holidays.
Orders are dispatched on working days only, Monday to Friday (excluding bank holidays).
When we dispatch your order you will be sent an email confirmation including tracking details where applicable. If you receive this email on a public holiday/weekend this means your order will be collected from us on the next working day. No parcels are collected from us at weekends or public holidays.
If you have not received a dispatch email, check that you have used the correct email address and check your junk mail folder.
Though rare, your order may be delayed if we are out of stock of a particular item, if this is the case we will notify you.
International
Sorry, International shipping is currently unavailable
Returns Policy
We operate a faulty returns policy, if your item is faulty or develops a fault, you have 14 days to return the item for inspection for exchange or refund. This does not affect your statutory rights. If you need to report a faulty product please email: info@glitterfairy.co.uk
We ship to UK Mainland, N.Ireland, & Scottish Highlands and Internationally to EU Countries